MUHAMMAD AHSAN IQBAL
Convocation Year: 2026
Email: ahsaniqbal9250@icloud.com
Contact: 03158371145
Objective: BBA Human Resources graduate with hands-on experience in international sales, digital marketing, and customer support. Proven ability to manage client relationships and social media campaigns while delivering exceptional customer service. Seeking to apply strong communication skills and diverse business knowledge to drive HR excellence and organizational growth.
Core Skills
- Customer Relationship Management & Lead Generation - Social Media Management & Digital Marketing - Data Analysis & Excel Proficiency - Client Relationship Building - Sales Closing & Target Achievement - Report Preparation & Documentation - Multi-Channel Customer Support
Experience
### Team Lead **State of Graphics** March 2023 – July 2025 - Generated daily leads through strategic prospecting and market analysis - Closed sales deals, driving revenue growth and meeting performance targets - Managed social media accounts to enhance brand visibility and customer engagement - Prepared daily reports and client correspondence - Maintained accurate client records and operational documentation ### Supervisor **H&S Apparel** October 2020 – February 2023 - Maintained comprehensive call records and daily recordings using Excel for operational tracking - Provided customer support via social media platforms including Facebook and WhatsApp - Resolved customer inquiries regarding store locations, promotional offers, and product collections - Managed and updated SLA documentation to ensure service level compliance - Delivered timely responses to customer queries across multiple communication channels ### Sales Representative **Hello International** March 2019 – September 2019 - Generated qualified leads daily through targeted prospecting and outreach activities - Consistently met and exceeded daily sales targets through strategic performance management
Qualification Details
**BBA in Human Resources** (Final Year) ILMA University, Karachi **Intermediate in Pre-Engineering** Superior Science College 2019 **Matriculation** SOS Hermann Gmeiner School 2017