MUHAMMAD AHSAN IQBAL
Convocation Year: 2026
Student ID: BB-6501
Email: ahsaniqbal9250@icloud.com
Contact: 03158371145
Objective: BBA Human Resources graduate with hands-on experience in international sales, digital marketing, and customer support. Proven ability to manage client relationships and social media campaigns while delivering exceptional customer service. Seeking to apply strong communication skills and diverse business knowledge to drive HR excellence and organizational growth.
Core Skills
- Customer Relationship Management & Lead Generation - Social Media Management & Digital Marketing - Data Analysis & Excel Proficiency - Client Relationship Building - Sales Closing & Target Achievement - Report Preparation & Documentation - Multi-Channel Customer Support
Experience
- Team Lead at State of Graphics March 2023 to July 2025 responsible for generating daily leads through strategic prospecting and market analysis closing sales deals driving revenue growth meeting performance targets managing social media accounts to enhance brand visibility and customer engagement preparing daily reports and client correspondence and maintaining accurate client records and operational documentation - Supervisor at H and S Apparel October 2020 to February 2023 responsible for maintaining comprehensive call records and daily recordings using Excel for operational tracking providing customer support via social media platforms including Facebook and WhatsApp resolving customer inquiries regarding store locations promotional offers and product collections managing and updating SLA documentation to ensure service level compliance and delivering timely responses to customer queries across multiple communication channels - Sales Agent at Hello International March 2019 to September 2019 responsible for generating qualified leads daily through targeted prospecting and outreach activities and consistently meeting and exceeding daily sales targets through strategic performance management
Qualification Details
- BBA In HR at Ilma University Final Year - Intermediate in Pre Engineering at Superior Science College 2019 - Matriculation at SOS Hermann Gmeiner School 2017