MAHNOOR ARSHAD
Convocation Year: 2026
Email: manoorarshad767@gmail.com
Contact: 03310247230
Objective: Dynamic and customer-focused BSSE graduate with proven expertise in customer support, front desk operations, appointment scheduling, and affiliate marketing. Strong communicator skilled in conflict resolution, technical troubleshooting, CRM, and MS Office. Experienced instructor in graphic design and web development with a track record of improving service standards, increasing customer retention, and delivering practical training.
Core Skills
Customer Relationship Management (CRM) - Technical Support and Troubleshooting - Microsoft Office (Word, Excel, PowerPoint) - Data Management and Organization - Problem Solving and Critical Thinking - Communication and Conflict Resolution - Graphic Design (tools and fundamentals) - Web Development: HTML, CSS, JavaScript, MySQL, PHP - Training and Curriculum Development
Experience
Hubkom Solutions Customer Support Service Representative Jan 2023 Present - Hubkom Solutions Front Desk Representative Jan 2023 2024 - Virginia Physician for Women Appointment Scheduler 2023 2024
Qualification Details
Bachelor of Science in Software Engineering (BSSE) Ilma University, Karachi - Intermediate (Pre Engineering) Board of Intermediate Education Karachi 2020 - Matric (Biology) Board of Secondary Education Karachi 2018