MUHAMMAD MEHBOOB RAZA

Convocation Year: 2026

Email: mahboobhanif@gmail.com

Contact: 03132207974

Objective: Highly accomplished IT Support Engineer and Systems Administrator with 14+ years of hands-on experience in L1/L2 support, Windows Server (2008 R2–2019/2022), Active Directory, hybrid identity (Azure AD/M365), and core networking. Strong track record in diagnostics, troubleshooting, security hardening, performance optimization, and project delivery across on-prem and hybrid cloud environments. Excellent communicator who translates complex technical issues for all audiences; seeking to drive growth and reliability within an expanding organisation.


Core Skills

Operating systems & servers: Windows Server 2008 R2, 2012, 2016, 2019/2022; Windows 10/11; installation, security hardening, performance tuning - Directory & identity: Active Directory (GPO, user/group, trusts); Hybrid Identity (on-prem AD + Azure AD); MFA and Conditional Access - Networking & infrastructure: TCP/IP, DNS, DHCP, file sharing, routing/subnetting; switching, cabling standards, topology mapping - Cloud & collaboration: Microsoft 365 (Exchange Online, SharePoint Online, OneDrive); Azure VM administration; Power Platform (PowerApps, Power Automate) Technical aptitude: Advanced troubleshooting across software, hardware, and network layers

Experience

Ismail Industries Ltd Role Deputy Manager IT Tenure May 27, 2013 Present

Qualification Details

BSCS Ilma University - B.Com Govt. Degree Boys College Gulshan-e-Iqbal (2020) - Intermediate Govt. Degree Boys College Gulshan-e-Iqbal (2011) - Matriculation Ghazi Foundation School (Kehkashan Campus) (2009)