HAREEM QURESHI
Convocation Year: 2025
Email: hareemqureshi2000@gmail.com
Contact: 03172727780
Objective: Highly competent communicator skilled in multitasking and effective customer interaction. Experienced in Corporate Social Responsibility and project management across various scales. Demonstrates sound judgment, diplomacy, and thrives in high-pressure environments with a detail-oriented approach.
Achievements
Certifications Model United Nations (MUNs) International English Linguistics Competitions English Coordination Activities Interpersonal Skills Sports
Core Skills
Organizational & Time Management Problem Solving & Root Cause Analysis Communication & Interpersonal Skills Team Collaboration Multitasking & Attention to Detail Productivity Optimization Data Entry & Documentation Accuracy
Experience
Customer Service Representative Liberty Books – Karachi, Pakistan 2021 – Present Handled high-volume customer calls regarding service issues and order tracking Resolved billing and product quality concerns through referrals and investigations Maintained high call quality scores based on customer satisfaction Entered orders and customer data into system Processed refunds and billing adjustments General Secretary IEEE (Institute of Electrical and Electronics Engineers) 2021 – 2023 Created and maintained filing systems, improving document retrieval by 30% Supported meeting preparation and minute-taking Provided administrative support including calendar and document management Front-End Developer Intern NIST – Karachi, Pakistan 2023 Applied computing knowledge to support front-end development tasks Gained experience with programming languages and development tools
Qualification Details
Degree Institution Years Bachelors in Software Engineering ILMA University – Main Campus 2020-2024 Intermediate Pre-Engineering Taqwiyat Ul Iman Schooling System 2018-2020 Matriculation Nashra Sec School No II 2016-2018