MADIHA MADIHA
Convocation Year: 2025
Email: madiha_sahar82@yahoo.com
Contact: 03168599930
Objective: Dedicated and customer-focused professional with over 2 years of experience in banking and operational roles. Skilled in customer service, financial transactions, account management, and operational coordination. Known for problem-solving, attention to detail, and strong interpersonal communication. Currently pursuing an MBA in HRM to further enhance management and leadership skills.
Achievements
CERTIFICATIONS HP Life Certification – Introduction to Digital Business Skills
Core Skills
Customer Service & Sales Documentation & Record-Keeping Account Opening & Maintenance Western Union & Transaction Handling Microsoft Office Suite Problem-Solving & Communication Research & Product Knowledge
Experience
Bank Makramah Ltd. (Formerly Summit Bank) Customer Service Officer (CSO – OS III) ?? Karachi | ?? Feb 2023 – Present Mera Sabaq Learning Systems Pvt. Ltd. Operations Assistant ?? Karachi | ?? Jan 2022 – Oct 2022
Qualification Details
MBA – Human Resource Management ILMA University | ?? BBA – Human Resource Management ILMA University | ?? 2018 – 2022 Intermediate – Pre-Medical Government College for Women | ?? 2016 – 2017