Achievements

Good Manufacturing Practice Certification, Total Safety Trainers, September 2023

Core Skills

HTML - CSS - Theoretical SEO - MS Excel - Amazon Virtual Assistant

SAP HANA 740 PM Module - Oracle APEX Development - Oracle Forms and Reports Development - Power BI - SQL - PL SQL - MS Office - Advanced Excel - HTML 5 - CSS 3 - Bootstrap - JavaScript

Experience

Customer Support Supervisor at Cloud Tenants Pvt Ltd, August 2025 to Present, responsible for supervising Oracle based ERP and .NET POS deployments across 16 plus branches, reducing issue resolution times by 20 percent, and utilizing SQL for backend support and issue analysis. - Planning and Utilities Officer at Avient Pakistan Pvt Ltd, June 2022 to June 2025, responsible for SAP HANA PM workflows, SAP MM stock tracking, utility bill allocations, and IT infrastructure management including server, CCTV, and desktop troubleshooting.

Qualification Details

BS Software Engineering, Ilma University, January 2022 to December 2025