SHANZA KANWAL

Convocation Year: 2026

Email: Shanzakanwal883@gmail.com

Contact: 030703072247494

Objective: I am currently employed at the General Services Department of Faysal Bank and I am also pursuing a BBA degree. With 4 years of experience working with various organizations, I have gained a wealth of knowledge and skills that have helped me grow both personally and professionally. Apart from my professional experience, I have also worked as a volunteer with the Liyari Girls Cafe. Additionally, I am a beneficiary of the WBCS project. I am confident in my abilities and look forward to continuing to learn and grow in my career.


Core Skills

"Language: Urdu / English Tools - MS - Office"

Experience

"Help Desk Officer Dec 2022 to Present - Manage and organize data. - Ensure timely handling of branch complaints and procurement tasks. - Coordinate with admin officers and branches to streamline operations. - Generate daily reports for admin and help desk officers. - Proficient in Microsoft Office for daily tasks. - Monitor the progress of ongoing projects. Sales Executive Dec 2021 to Nov 2022 - Developed and implemented marketing strategies to meet sales targets. - Managed staff alignment and VM (Visual Merchandising) maintenance. - Addressed customer complaints, queries, and ensured customer engagement. - Handled inventory management and daily reporting using Microsoft Office and POS systems. "

Qualification Details

"BBA - Human Resource Management - Ilma University(2025) Intermediate - Humanities - Runaq-e-Islam Govt Collage Matriculation - Science - Usman Memorial Academy School "