MARYAM KHAN

Convocation Year: 2026

Student ID: BB-6406

Email: Maryamkhan241999@gmail.com

Contact: 03351237969

Objective: I am a Professional Workforce Analyst. I have experience dealing with full-time, part-time and seasonal staff evaluations. Experience in Contact Center domains such as Customer Support, Customer Success & Professional Services. Strong stakeholder management skills. Excellent written & verbal communication skills. Strong knowledge of customer care processes and techniques.


Core Skills

Good knowledge about computers - Good communication skills - Ability to work under pressure - Decision making - Conflict resolution - Leadership - Collaboration - Time management

Experience

Daraz Alibaba Group Workforce Management Analyst 2023 2024 - Daraz Alibaba Group Seller Support Executive 2023 - Artsisthetic Recruiting Executive - WFM Analyst Wireless

Qualification Details

BBA (Human Resource Management) From Ilma University - Intermediate (Biology) Creek College (Aga Khan Board, CBM) - Matriculation (Biology) Board of Secondary Education Karachi