MIR MUHAMMADUMAIR MANSOOR

Convocation Year: 2025

Email: umairmansoor132@gmail.com

Contact: 03202066052

Objective: Seeking a suitable position in a professional and challenging environment where I can apply my capabilities, contribute meaningfully to the organization, and grow professionally.


Core Skills

Outstanding Presentation Skills Exceptional Analytical Skills MS Office Typing Speed: 65 WPM Teamwork Competencies

Experience

Senior Product Experience Analyst โ€“ US Mobile 14 months (ongoing) Analyzed product feedback and user experience Collaborated with cross-functional teams to improve service quality Customer Support Specialist โ€“ IBEX (Walmart Campaign) 1.5 years Provided customer support and handled inquiries Escalation Desk Executive for Walmart (1 year) Customer Service Representative โ€“ Cenit, Inc. 2 years Delivered customer service and support Data Entry Operator 1 year Performed accurate data entry tasks Chat Support Representative โ€“ Freelance (Gaming Website) 2 years Provided live chat support for gaming users.

Qualification Details

BBA โ€“ Business Administration Ilma University, Karachi Intermediate โ€“ Commerce Gulshan College, Karachi Matriculation โ€“ Science The Educators (Renaissance Campus)